It is important that when you see your GP you discuss options for receiving your results. If you are having any form of testing, we recommend making a follow up appointment to discuss the results with your doctor after the test is performed.
If your results are abnormal or require further follow up you will be contacted by one of our nursing staff.
If you have urgent results requiring follow up you will be contacted. Our nurses monitor and ensure these results are followed up daily.
Normal results – NO NEWS IS GOOD NEWS
These are results your GP is happy to follow up in the next 2-4 weeks. You will receive an SMS or a call from our nurses asking you to make an appointment in 2-4 weeks.
If you have any further questions, please talk to your doctor.
We have a designated Results Nurse who is available to give test results between 9.30am and 12.30pm weekdays only.
Please phone Reception between these hours and ask to be put through to our Results Nurse.
COMMUNICATION & MESSAGES
INCLUDING VIA ELECTRONIC MEANS (EMAIL)
(03) 5744 1777
(03) 5744 2483 - FAX
72 WOODS RD,
YARRAWONGA, VIC 3730
Denis Medical Group
Our practice has policies & procedures in place to protect your privacy & confidentiality. There are risks associated with some methods of electronic communication, such as email. Please be aware that communication via electronic means may compromise your privacy and confidentiality.
Please do NOT use email to contact the practice in case of emergency.
If you are wanting to contact your Doctor, please contact our Practice Nurses during our opening hours and leave a message. Your message will be triaged by our nursing staff and forwarded to the Doctor concerned and you will receive a response as soon as practicable.