COVID - 19

DO NOT COME INTO THE CLINIC IF

  • You have a fever, sore throat, cough, runny nose, shortness of breath, loss of sense of smell or taste
  • If you think you may have COVID-19,
  • If you have had close contact with someone diagnosed with or suspected of having COVID-19,
  • You are awaiting the results of a COVID-19 test
  • You have returned from international travel
  • You are living with a diagnosed person
  • You have been advised by the Department of Health and Human Services that you have been exposed to an ‘exposure site’

In order to help combat the spread of COVID-19, we request that all patients requiring appointments with a Doctor to please phone the Clinic first – please do not come into the Clinic to make an appointment.

 

What is YDMG doing to prevent the spread of COVID-19?

To protect our staff and patients, we have put a number of steps in place to reduce the spread of COVID-19:

  • We are limiting the number of patients who can enter the building by controlling the number of face to face appointments and asking that patients come alone unless they need to bring a carer
  • We are screening all patients for COVID-19 symptoms and risk factors before they can enter the clinic
  • We are screening staff daily
  • We have installed cough screens at the front desk
  • Our staff are practicing social distancing and we have put social distancing measures in place for patients
  • We are practicing frequent hand hygiene and have alcohol hand cleaner readily available
  • We are cleaning and disinfecting touch points after each patient
  • We are offering Telehealth appointments so patients can have an appointment from the safety of their own home
  • We require all staff and patients to wear face masks
  • We have provided extra training for our staff
  • Our clinical staff are changing into and out of scrubs each day and wearing personal protective equipment

 

When do I need to self isolate?

You need to self isolate/quarantine if:

  • You are awaiting the results of a COVID-19 test
  • You are found to have a positive test for COVID-19
  • You return from international travel
  • You are living with a diagnosed person
  • You have come into close contact with a person who is confirmed to have coronavirus (COVID-19).
  • You who have been advised by the Department of Health and Human Services that they have been exposed to an ‘exposure site’.

What are the symptoms of COVID-19?

  • Fever, chills or sweats
  • Cough
  • Sore throat
  • Shortness of breath
  • Runny nose
  • Loss of sense of smell or taste

COMMUNICATION & MESSAGES

INCLUDING VIA ELECTRONIC MEANS (EMAIL)

Contact Us

(03) 5744 1777
(03) 5744 2483 - FAX

Our Location

72 WOODS RD, 
YARRAWONGA, VIC 3730

Denis Medical Group

Our practice has policies & procedures in place to protect your privacy & confidentiality.  There are risks associated with some methods of electronic communication, such as email.  Please be aware that communication via electronic means may compromise your privacy and confidentiality.

Please do NOT use email to contact the practice in case of emergency.

If you are wanting to contact your Doctor, please contact our Practice Nurses during our opening hours and leave a message.  Your message will be triaged by our nursing staff and forwarded to the Doctor concerned and you will receive a response as soon as practicable.